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A Positive Dental Patient Experience in NW Calgary – Anissa’s Story

This is the story of Anissa’s dental patient experience at Parkway Smiles Dental in NW Calgary

We all have that one thing we keep meaning to get to, like sorting out that drawer, booking the eye exam, or, yes, finally making that dental appointment. For Anissa, taking care of her teeth had been on the mental to-do list for a while. But it wasn’t until she found a clinic that truly cared that it became something she looked forward to instead of putting off.

At Parkway Smiles Dental, we know that life is full. And dental care can easily take a back seat when it feels stressful or impersonal. That’s why we’ve created a space where care feels easy, human, and even a little uplifting.

And that’s exactly what Anissa found at Parkway Smiles Dental in NW Calgary.

Today, she’s taking care of her teeth for the first time in a long time, not because she has to, but because she wants to. And it all started with feeling safe in the chair.

Why Dental Anxiety Delays Care

“I am taking care of my teeth for a change because I’m not scared to come to the dentist.”

That sentence might not seem groundbreaking, but for someone like Anissa, it’s a game-changer. Dental anxiety is real, but it doesn’t always look like panic attacks or fear of drills. Sometimes, it’s just that low-key dread that keeps you from making an appointment until something hurts.

Whether from past trauma, painful procedures, or a feeling of being judged, dental fear is one of the top reasons people delay care. And when that care is delayed, small problems can turn into big ones, like cavities, infections, or even tooth loss.

It’s About People, Not Just Procedures

We know the biggest barrier for many people isn’t distance, cost, or even time—it’s emotional. That’s why we make it a priority to build trust slowly and consistently.

Anissa remembers how Dr. Jeff approached her care:

“Dr. Jeff—honestly, he knows what it’s like. He’s extremely compassionate.”

That sense of being seen and heard is foundational to what we do. We know dentistry isn’t just clinical, it’s also deeply personal. Whether it’s your first appointment in years or your first ever, you deserve a space where you can feel at home.

We recognize that no two patients are alike, and no treatment should feel “one size fits all.” That’s why patients like Anissa are encouraged to speak up, ask questions, and feel part of the decision-making process.

Getting Real Results

It wasn’t just emotional support that made a difference for Anissa’s dental patient experience. It was also the simple, practical tools and habits our team helped her build.

“They recommend specific brushing techniques, flossing techniques, and I have a water flosser that they recommended to me. It’s overall really helped with my dental care.”

Education is empowerment. Many dental issues like gum disease, plaque buildup, or early cavities, are preventable with the right techniques at home. But those techniques aren’t always obvious. Parkway Smiles Dental takes the time to teach you how to take care of your teeth beyond the chair.

Whether it’s:

Comfort Isn’t Just a Bonus (It’s the Foundation)

One of the most powerful things Anissa said?

“I’m always put at ease, I’m always made to feel comfortable, I never feel like a burden.”

At Parkway Smiles Dental, this is our north star. We know that when people feel safe, they’re more likely to prioritize their health. That’s why comfort isn’t something we add on later—it’s where we start.

How do we create comfort?

What Regular Visits Did for Anissa

Routine dental hygiene isn’t just about getting your teeth cleaned. It’s also about preventing problems before they start. For Anissa, it wasn’t just about fixing her teeth; it was about eliminating stress in the long run.

“I come and I get my regular hygiene appointments, and I’m doing well. I’m not getting cavities, there’s no root canals, I’m not getting teeth pulled.”

This is a big deal. Avoiding the dentist for years often leads to extensive dental issues—cavities, infections,and  tooth loss. But once Anissa felt safe enough to commit to regular care, the results spoke for themselves.

What Makes Dental Hygiene Therapy Different at Parkway Smiles?

We treat every cleaning appointment as part of your long-term health journey. Here’s what that looks like:

A full-mouth iTero scan

Included for all new patients, this 3D scan gives us a clear view of your bite, tooth wear, gum recession, and more, so we can track your progress over time and spot issues early.

A gentle but thorough cleaning

Using advanced tools and a careful touch, our hygienists remove plaque and hardened tartar, especially around the gum line, where it’s hard to reach at home.

An honest conversation about your care

We’ll go over your brushing and flossing habits, recommend tools like water flossers or interdental brushes, and answer any questions you might have.

It’s Not Just About Teeth. It’s About You.

“I’m taking good care of me because they take good care of me, too.”

That’s what it’s all about. 

It’s stories like Anissa’s that show how a dental experience at Parkway Smiles Dental can actually be uplifting. We don’t just want to help you avoid cavities. We also want to help you feel better about prioritizing your health. That’s especially true for families juggling a million things or adults who’ve gone years without a checkup. 

If you’ve been putting off the dentist because of anxiety, embarrassment, or past experiences, always remember that you’re not alone. And more importantly, there’s a place that gets it.

Why Patients Choose Parkway Smiles Dental 

Ready to Start Your Own Story?

If Anissa’s story sounds familiar, know this: it’s never too late to start again.

Many patients walk through our doors with a bit of fear, a lot of questions, and hope for a better experience. Whether you’re overdue for a cleaning or just looking for a dental home that actually feels like home, we’re here to help.

Because when you feel safe, dental care stops being scary. It starts being something you’re proud of.

Let Anissa’s story be your invitation.